/* ==========================================================================
   Sandhu Group – Zusatzknöpfe im Ticket (Desktop), Fassung 2 vom 03.10.2026

   Die Zusatzknöpfe sehen aus wie Zammads eigene: gleiche Klasse .btn, gleiche
   Farb-Variablen (--button-background, --border, --danger-color,
   --supergood-color …), damit sie auch im Dunkelmodus stimmen.

   Entfernt wurden die früheren Regeln, die JEDEN Zammad-Knopf beim Überfahren
   anhoben, mit Schatten und Leuchten versahen und aufhellten – und die
   Zusatzknöpfe in eigenen Farben (Blau, Grün, Orange, Gelb, Rot, Lila).
   Das war der Eindruck „Fremdkörper".
   ========================================================================== */

/* Von den Zusatzknöpfen ersetzte Zammad-Knöpfe */
.js-attributeBar .js-submitClose,
.js-attributeBar .js-submitTrash,
.js-attributeBar .js-submitSpam,
.js-attributeBar .js-submit[hidden] {
  display: none !important;
}

/* --------------------------------------------------------------------------
   Untere Leiste im Ticket: Senden · Aktualisieren · Notiz · Warten · Schließen
   -------------------------------------------------------------------------- */
.sandhu-update-only,
.sandhu-note-toggle {
  margin-inline-start: 8px;
}

.sandhu-direct-actions {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-inline-start: 8px;
  flex-wrap: wrap;
  flex-shrink: 1;
}

.sandhu-direct-actions [hidden] {
  display: none !important;
}

.sandhu-update-only,
.sandhu-note-toggle,
.sandhu-direct-actions .btn {
  padding-left: 14px;
  padding-right: 14px;
}

/* „Fall schließen" wie Zammads .btn--success */
.sandhu-action-close {
  color: var(--text-inverted);
  background: var(--supergood-color, hsl(145, 51%, 45%));
  border-color: transparent;
}

.sandhu-action-close:active {
  background: hsl(145, 51%, 35%);
}

/* --------------------------------------------------------------------------
   Rechte Seitenleiste: Löschen · Werbung · Spam · Wiederherstellen
   -------------------------------------------------------------------------- */
.sandhu-sidebar-actions {
  margin: 16px 0 20px;
  padding-top: 12px;
  border-top: 1px solid var(--border);
}

.sandhu-sidebar-actions [hidden] {
  display: none !important;
}

.sandhu-sidebar-actions-title {
  margin-bottom: 8px;
  font-size: 12px;
  color: var(--text-muted);
}

.sandhu-sidebar-actions-buttons {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 6px;
}

.sandhu-sidebar-actions-buttons .btn:not([hidden]) {
  display: flex !important;
  align-items: center;
  justify-content: center;
  min-width: 0;
  padding: 6px 4px;
  overflow: hidden;
  text-overflow: ellipsis;
}

/* Wie Zammads .btn--danger.btn--secondary */
.sandhu-action-trash,
.sandhu-action-spam {
  color: var(--danger-color);
  background: var(--background-secondary);
}

/* Wie Zammads .btn--success.btn--secondary */
.sandhu-action-restore {
  color: var(--supergood-color, hsl(145, 51%, 45%));
  background: var(--background-secondary);
}

.sandhu-sidebar-actions-buttons .sandhu-action-restore:not([hidden]) {
  grid-column: 1 / -1;
}

/* --------------------------------------------------------------------------
   Zammad-Ticketansicht auf schmalen Bildschirmen: Knöpfe in einer Reihe,
   seitlich verschiebbar, statt die halbe Seite zu bedecken
   -------------------------------------------------------------------------- */
@media (max-width: 1100px) and (min-width: 769px) {
  .js-attributeBar {
    flex-wrap: wrap;
    gap: 6px;
  }

  .sandhu-direct-actions {
    margin-inline-start: 0;
  }

  .attributeBar {
    height: auto;
    min-height: 52px;
  }
}

@media (max-width: 768px) {
  .attributeBar {
    height: 50px !important;
    min-height: 50px !important;
    max-height: 50px !important;
    padding: 0 !important;
    overflow: hidden !important;
  }

  .attributeBar-inner.js-attributeBar {
    height: 50px !important;
    display: flex !important;
    flex-wrap: nowrap !important;
    align-items: center !important;
    justify-content: flex-start !important;
    overflow-x: auto !important;
    overflow-y: hidden !important;
    -webkit-overflow-scrolling: touch;
    padding: 0 8px !important;
    gap: 6px !important;
    scrollbar-width: none;
  }

  .attributeBar-inner.js-attributeBar::-webkit-scrollbar {
    display: none;
  }

  .sandhu-send-only,
  .sandhu-update-only,
  .sandhu-note-toggle,
  .sandhu-direct-actions .btn {
    padding: 5px 10px 4px !important;
    font-size: 12px !important;
    flex-shrink: 0 !important;
    margin: 0 !important;
  }

  .sandhu-direct-actions {
    flex-wrap: nowrap !important;
    gap: 6px !important;
    margin: 0 !important;
    flex-shrink: 0 !important;
  }

  .buttonDropdown {
    margin: 0 !important;
    flex-shrink: 0 !important;
  }
}

/* ==========================================================================
   Responsive Email Content & Full Visibility (Mobile & Desktop)
   Verhindert abgeschnittene Nachrichten bei HTML-Mails & Tabellen
   ========================================================================== */

/* Basis-Sicherheit gegen horizontales Abschneiden */
.ticketZoom .ticket-article {
  max-width: 100% !important;
  box-sizing: border-box !important;
}

.ticket-article-item .textBubble {
  max-width: 100% !important;
  box-sizing: border-box !important;
  overflow: visible !important;
}

.textBubble-content {
  overflow-x: auto !important;
  -webkit-overflow-scrolling: touch !important;
  max-width: 100% !important;
  box-sizing: border-box !important;
}

.richtext-content {
  overflow-x: auto !important;
  -webkit-overflow-scrolling: touch !important;
  max-width: 100% !important;
  box-sizing: border-box !important;
  overflow-wrap: anywhere !important;
  word-break: normal !important;
}

/* „Mehr anzeigen" gut lesbar, aber in Zammads eigener Knopfoptik */
.textBubble-overflowContainer .btn.js-toggleFold {
  font-size: 13px !important;
  padding: 5px 16px 4px !important;
}

/* Spezifische Optimierungen für Mobilgeräte (Smartphone & Tablet) */
@media (max-width: 768px) {
  /* Sicherstellen, dass Nachrichtenleiste unten nichts verdeckt */
  .ticketZoom .ticket-article {
    padding: 0 6px !important;
    padding-bottom: 75px !important;
  }

  .ticket-article-item .textBubble {
    padding: 10px 8px !important;
  }

  /* HTML-Tabellen (Booking.com, OTAs, Newsletter) dynamisch an Mobilbreite anpassen */
  .richtext-content table {
    max-width: 100% !important;
    width: 100% !important;
    table-layout: auto !important;
    box-sizing: border-box !important;
    margin-left: 0 !important;
    margin-right: 0 !important;
  }

  /* Feste Breitenangaben (z.B. width: 600px oder width: 640px) auf Mobilgeräte skalieren */
  .richtext-content table[style*="width"],
  .richtext-content table[width],
  .richtext-content div[style*="width"],
  .richtext-content div[style*="min-width"],
  .richtext-content center,
  .richtext-content section {
    max-width: 100% !important;
    width: 100% !important;
    min-width: 0 !important;
    box-sizing: border-box !important;
  }

  /* Zellen flexibel halten */
  .richtext-content td,
  .richtext-content th {
    max-width: 100% !important;
    box-sizing: border-box !important;
    overflow-wrap: anywhere !important;
    word-break: normal !important;
  }

  /* Bilder proportional verkleinern */
  .richtext-content img {
    max-width: 100% !important;
    height: auto !important;
    object-fit: contain !important;
  }

  /* Lange Links und Pre-Code ohne Umbruch begrenzen */
  .richtext-content a {
    overflow-wrap: anywhere !important;
    word-break: break-all !important;
  }

  .richtext-content pre,
  .richtext-content code {
    white-space: pre-wrap !important;
    word-break: break-all !important;
    max-width: 100% !important;
    overflow-x: auto !important;
  }
}

/* ==========================================================================
   Loading & Feedback Animations
   ========================================================================== */
.sandhu-spinner {
  display: inline-block;
  width: 12px;
  height: 12px;
  border: 2px solid currentColor;
  border-right-color: transparent;
  border-radius: 50%;
  animation: sandhuSpin 0.6s linear infinite;
  vertical-align: middle;
  margin-right: 6px;
}

@keyframes sandhuSpin {
  0% { transform: rotate(0deg); }
  100% { transform: rotate(360deg); }
}

/* Optimistic row dismissal in overview table - keep element in DOM for positional integrity */
.sandhu-dismissing-row {
  display: none !important;
  visibility: hidden !important;
  pointer-events: none !important;
}

/* Subtle top progress bar on overview table during refresh */
.overview-table.sandhu-updating::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 3px;
  background: linear-gradient(90deg, #2563eb, #38bdf8, #2563eb);
  background-size: 200% 100%;
  animation: sandhuProgress 1s infinite linear;
  z-index: 50;
}

/* Standardmäßig die ungeöffnete Notiz-Box (orange-gestreift) ausblenden; erst bei Antworten/Notiz einblenden */
.ticketZoom .article-add:not(.is-open) {
  display: none !important;
}

/* ==========================================================================
   Unread / New Tickets ("Ausgegraut" / Ungelesen-Markierung)
   Status Neu / nicht angeklickt / Kundenantwort erhalten -> deutlich ausgegraut
   ========================================================================== */
.table-overview tr.item,
.overview-table tr.item,
tr.item {
  transition: none !important;
}

.table-overview tr.item td,
.overview-table tr.item td,
tr.item td {
  transition: none !important;
}

/* Ungelesene / Neue Tickets: Deutlich sichtbares Grau (#e2e8f0) mit blauem Akzent-Balken links */
.overview-table tr.item.sandhu-ticket-new,
.table-overview tr.item.sandhu-ticket-new,
tr.item.sandhu-ticket-new {
  background-color: #e2e8f0 !important;
  box-shadow: inset 4px 0 0 #0284c7 !important;
  font-weight: 600 !important;
  transition: none !important;
}

.overview-table tr.item.sandhu-ticket-new:hover,
.table-overview tr.item.sandhu-ticket-new:hover,
tr.item.sandhu-ticket-new:hover {
  background-color: #cbd5e1 !important;
}

.overview-table tr.item.sandhu-ticket-new td,
.table-overview tr.item.sandhu-ticket-new td,
tr.item.sandhu-ticket-new td {
  background-color: transparent !important;
  transition: none !important;
}

.overview-table tr.item.sandhu-ticket-new td a,
.table-overview tr.item.sandhu-ticket-new td a,
tr.item.sandhu-ticket-new td a,
.overview-table tr.item.sandhu-ticket-new .table-column-title,
.table-overview tr.item.sandhu-ticket-new .table-column-title,
tr.item.sandhu-ticket-new .table-column-title {
  font-weight: 700 !important;
  color: #0f172a !important;
}

/* Gelesene / Offene Tickets: Sauberes Weiß (#ffffff), reguläre Schrift */
.overview-table tr.item:not(.sandhu-ticket-new),
.table-overview tr.item:not(.sandhu-ticket-new),
tr.item:not(.sandhu-ticket-new) {
  background-color: #ffffff !important;
  box-shadow: inset 4px 0 0 transparent !important;
  font-weight: 400;
  transition: none !important;
}

.overview-table tr.item:not(.sandhu-ticket-new):hover,
.table-overview tr.item:not(.sandhu-ticket-new):hover,
tr.item:not(.sandhu-ticket-new):hover {
  background-color: #f8fafc !important;
}

/* Dark Theme Support */
[data-theme="dark"] .overview-table tr.item.sandhu-ticket-new,
[data-theme="dark"] .table-overview tr.item.sandhu-ticket-new,
[data-theme="dark"] tr.item.sandhu-ticket-new {
  background-color: #334155 !important;
  box-shadow: inset 4px 0 0 #38bdf8 !important;
}

[data-theme="dark"] .overview-table tr.item.sandhu-ticket-new:hover,
[data-theme="dark"] .table-overview tr.item.sandhu-ticket-new:hover,
[data-theme="dark"] tr.item.sandhu-ticket-new:hover {
  background-color: #475569 !important;
}

[data-theme="dark"] .overview-table tr.item.sandhu-ticket-new td,
[data-theme="dark"] .table-overview tr.item.sandhu-ticket-new td,
[data-theme="dark"] tr.item.sandhu-ticket-new td {
  background-color: transparent !important;
}

[data-theme="dark"] .overview-table tr.item.sandhu-ticket-new td a,
[data-theme="dark"] .table-overview tr.item.sandhu-ticket-new td a,
[data-theme="dark"] tr.item.sandhu-ticket-new td a,
[data-theme="dark"] .overview-table tr.item.sandhu-ticket-new .table-column-title,
[data-theme="dark"] .table-overview tr.item.sandhu-ticket-new .table-column-title,
[data-theme="dark"] tr.item.sandhu-ticket-new .table-column-title {
  font-weight: 700 !important;
  color: #f8fafc !important;
}

[data-theme="dark"] .overview-table tr.item:not(.sandhu-ticket-new),
[data-theme="dark"] .table-overview tr.item:not(.sandhu-ticket-new),
[data-theme="dark"] tr.item:not(.sandhu-ticket-new) {
  background-color: #1e293b !important;
  box-shadow: inset 4px 0 0 transparent !important;
}

[data-theme="dark"] .overview-table tr.item:not(.sandhu-ticket-new):hover,
[data-theme="dark"] .table-overview tr.item:not(.sandhu-ticket-new):hover,
[data-theme="dark"] tr.item:not(.sandhu-ticket-new):hover {
  background-color: #0f172a !important;
}




/* ClickUp-Überwachung (nur Rajdeep / Admin): normaler Zammad-Knopf,
   eingeschaltet wie Zammads .btn--active */
.sandhu-btn-clickup {
  display: inline-flex !important;
  align-items: center;
  gap: 5px;
}

.sandhu-btn-clickup-active {
  color: var(--text-inverted);
  background: var(--button-active);
}

/* Tag Badge for clickup-watch in Overviews */
.sandhu-badge-clickup-watch,
.tag[data-tag="clickup-watch"],
span[data-tag="clickup-watch"] {
  background-color: #7b68ee !important;
  color: #ffffff !important;
  font-weight: 600 !important;
  border-radius: 3px !important;
  padding: 1px 6px !important;
}

.sandhu-sidebar-actions-buttons .sandhu-btn-clickup-sidebar {
  grid-column: 1 / -1;
  justify-content: center;
}